On-Premise or Hosted Phone Options
Replace your old school phone company along with their pricey bill when you switch to a phone system built specifically for modern business communication:
Voice over Internet Protocol or VoIP.
Not only is VoIP call quality superior to traditional phone services, VoIP is far more cost-effective and offers a wide variety of business-friendly features to enhance your company’s productivity. In short, it’s a must-have for any company in the 21st century.
Not all VoIP solutions are created equal.
See the benefits that we bring to the table. This will help you to make the right decision when it comes to choosing a VoIP provider.
Easily program speed dial buttons for quick connections to commonly called numbers.
Send your calls immediately to voicemail or another extension.
Setup a hunt group within the company that makes distributing phone calls to the correct recipient easy.
Instead of just dead air, while your customer is on hold they enjoy soothing music.
Put a call on hold at one extension and pick it up at another extension.
Receive multiple calls on the same line. This allows for overflow management.
Single-tree auto attendant is your digital receptionist the allow callers to direct
themselves to correct extension or department.
Have your calls forwarded to another number. This is great for answering services.
Easily conference with two other people.
Send callers to a queue so that they can be answered by the next available representative.
Block specific phone numbers.
Never miss a message with easy-to-use, integrated voicemail.
Name and number for inbound and outbound.
Transfer some or all of your calls to another phone at the office or to any other phone number you choose.
Control your features and the program buttons on your phone through an easy-to-use portal.
Ability to see if another person’s line is currently in use within your business group.
When a call comes in, you can have it ring multiple places at the same time.
Free long distance on all calls between phones and 500 minutes per seat for all other long-distance calls outside of the country.
Automatically have your voicemails sent to your email address.
Dial your co-workers at their extension whether they are down the hall or across the country.
Allows your callers to find you at the office, mobile, home, or anywhere you designate.
No internet? No problem. Poor internet? Still no problem. We have a solution for that, too—with multiple failover options to ensure you stay connected.
Customer satisfaction comes first at Sunstate.
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