How is your business doing with IT inventory management? Do you know what hardware you have, where it’s located, who is using it, and what software is on which machines? To be honest, most small to midsize businesses don’t keep…
When your team members have problems or issues related to IT, they typically have options on how to proceed. They can: Ignore the problem (do nothing) Email someone Create a service ticket There may be a few other more “creative”…
When you make the decision to work with an IT company or managed IT services firm, you’re putting a lot of trust — not to mention business resources — in that company. Choosing the right company is vital for this…
Sunstate’s multifaceted help desk team is here to help support your organization in a number of ways. From general technical questions to software updates and security, our team can design, implement, and support IT solutions that will improve your business’…
Hope Lives is a peer/community-run non-profit organization that aims to care for the underserved with specialty support services, including peer-to-peer suicide survivor support groups, forensic peer support and pre-vocational workshops and work adjustment training. The growing organization had several IT…
Password security is a huge issue for many companies. Although (we hope) most people know not to set their passwords as “password,” password security is a little more complicated than adding “123” to our favorite pet’s name. Hackers are getting…